University of the Witwatersrand

Business Communication Skills

This programme is designed to develop core leadership and business competencies. It is suitable for individuals looking to improve self-leadership, refine business communication.

R17,326.96 (excl. VAT)

07 Sep, 2026

Register by: 02 Sep, 2026

Overview

Communicating effectively is an invaluable business tool. Strong communication skills will help you get noticed and achieve professional success – and they will help ensure that you consistently secure the results you are aiming for. Communications is evolving rapidly in line with digitisation.

The Business Communications Skills online course has been designed to equip you with the tools to communicate effectively across the gamut of business channels – from interpersonal communication and communicating in meetings, through to effective use of digital channels.

You’ll be shown how to successfully compile business plans, tenders, proposals and executive summaries.

Curriculum

Module 1: Global context
Module 2: Process of communication
Module 3: Interpersonal communication
Module 4: Meeting communication
Module 5: Communication technologies
Module 6: Professional Communication
Module 7: Communicating through reports
Module 8: New opportunities

Outcomes

A deep understanding of the communication process and how to use it to ensure positive personal branding and career advancement
Ability to engage in successful interpersonal communication and communication in groups
Insight into leadership styles and how best to communicate as a leader
Ability to communicate effectively across a range of digital and non-digital formats including written documents, mobile, e-mail communication and social networks
An understanding of cross-cultural communication
Ability to develop and write effective reports and presentations

How will you learn?

Module 1: Global context
Module 2: Process of communication
Module 3: Interpersonal communication
Module 4: Meeting communication
Module 5: Communication technologies
Module 6: Professional Communication
Module 7: Communicating through reports
Module 8: New opportunities

What will you achieve?

A deep understanding of the communication process and how to use it to ensure positive personal branding and career advancement
Ability to engage in successful interpersonal communication and communication in groups
Insight into leadership styles and how best to communicate as a leader
Ability to communicate effectively across a range of digital and non-digital formats including written documents, mobile, e-mail communication and social networks
An understanding of cross-cultural communication
Ability to develop and write effective reports and presentations

How will you learn?

Module 1: Global context
Module 2: Process of communication
Module 3: Interpersonal communication
Module 4: Meeting communication
Module 5: Communication technologies
Module 6: Professional Communication
Module 7: Communicating through reports
Module 8: New opportunities

What will you achieve?

A deep understanding of the communication process and how to use it to ensure positive personal branding and career advancement
Ability to engage in successful interpersonal communication and communication in groups
Insight into leadership styles and how best to communicate as a leader
Ability to communicate effectively across a range of digital and non-digital formats including written documents, mobile, e-mail communication and social networks
An understanding of cross-cultural communication
Ability to develop and write effective reports and presentations

Format:

Certified Online Short Course

Duration:

10 Weeks

Hours per week

5 to 7 hours

Breakdown

8 weeks consecutive online lectures, one exam in week 10

Certification:

Certificate of Competence

Language

English

OR

Ms. Odette Ramsingh

(Human resources and personal mastery)

OR

Ms. Odette Ramsingh

(Human resources and personal mastery)

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With the experiece and the learning that I have acquired from this course my work is more efficient now and I think I am a better professional.

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